Power of the word of mouth - Bespoke Smile

In this episode, we sat down with Dr Sam Jethwa.

Dr Jethwa is an award-winning cosmetic dentist in the UK. He has garnered over 291 reviews on the popular UK review site, Trust Pilot. He discusses how reviews are just a reflection of the care you are providing in your practice.

Questions Asked on this Episode

  • How are reviews over in the UK?
  • What are the major platforms that people
  • turn to read reviews?
    Where do you focus on getting reviews?
  • What is the culture in your office in regards to reviews?
  • What do you do to provide an excellent patient experience?
  • Do you use any software or processes to make getting reviews easier?
  • How do you respond to Negative Reviews?
  • If you were placed in a new practice with no reviews, how would you go about setting up a system and training staff?

Link to podcast: https://player.fm/series/boolean-review-system-for-dentists/ep-3-dr-sam-jethwa-cosmetic-dentist-in-the-uk

Close up of Dr Sam Jethwa smiling